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All products purchased directly from Sports Mogul are backed by a 60-day money-back guarantee. If you are not satisfied for any reason, return the product for a full refund of the purchase price. Although not required, we would appreciate a description of your problems, so we can improve the product as necessary. Please note that we reserve the right to use our own discretion in granting these refunds, as we have had individuals who have abused this policy in the past.

Sincerely,
​
Clay Dreslough
President, Sports Mogul Inc.

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downloaded merchandise

Please send an e-mail directly to us (cjd at sportsmogul dot com or [email protected]) to let us know you would like a refund. Specify which product you ordered (e.g. "Baseball Mogul 2017"). If possible, include your order number that was received when you downloaded the game, and/or the name and e-mail address you used when ordering the game.

game purchased at a store

Games purchased at a retail store (e.g. Wal-Mart, Best Buy, GameStop) or an online retailer (e.g. Amazon.com) cannot be returned to Sports Mogul. Please check the return policy of the store where you bought the game.

​games purchased from sportsmogul.com

Boxed versions of our games, purchased directly from Sports Mogul, can be returned for a full refund (not including shipping and handling). Send your game back to Sports Mogul within 60 days of purchase. Please include your name and address, email address, and order number.
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Sports Mogul Inc. 
156 Waterfall Road
Ashford, CT 06278

damaged merchandise

If your game was damaged in shipping from Sports Mogul to you, please contact us at [email protected] (we can probably send a replacement without needing you to return your damaged copy). Or return it to Sports Mogul for a free replacement:

Sports Mogul Inc.
156 Waterfall Road
Ashford, CT 06278

If you have questions about this return policy, please send an email from our Support Page.